Wholesale operations often rely on timely deliveries and safe transport of goods. A strong fleet safety program reduces accident risk, protects drivers and cargo, and helps avoid costly disruptions that can impact customer relationships and profitability. It also demonstrates compliance and professionalism—key factors for maintaining trust with your accounts.
Why fleet safety matters
As an agent you play a key role in guiding your customers toward safer operations. EMC provides tools and vendor partnerships that make establishing a fleet safety program simple and effective.
Guide your customers
Here are 4 steps to help guide your customers in establishing a fleet safety program
Step 1: Driver Qualification & Monitoring
- Advise customers to:
- Obtain Motor Vehicle Records (MVRs) at hire and monitor regularly.
- Set clear driver criteria using EMC’s Fleet Safety Program Generator.
- Vendor Support:
- Supervision: MVR monitoring and driver file management.
- CJ Cooper: Drug screening, FMCSA Clearinghouse monitoring.
- IntelliCorp: Background checks and MVR assistance.
Step 2: Driver Training
- Advise customers to:
- Require road tests for new hires and when vehicle types change.
- Schedule annual safety training for all drivers.
- Vendor Support:
- ClickSafety & MindForge: Complimentary and advanced training options.
Step 3: Coaching Through Telematics
- Advise customers to:
- Use telematics to track harsh driving events and coach drivers promptly.
- Vendor Support:
- Samsara & Verizon Connect: Driving data and in-cab alerts (can reduce accidents by ~30%).
Step 4: Policies & Procedures
- Advise customers to:
- Document rules in a fleet safety program and review annually.
- Include: Authorized drivers, parking/security, inspections, maintenance, accident reporting, and distracted driving policy.
- Resource: EMC’s Fleet Safety Program Generator makes this easy.
Contact EMC Risk Control at losscontrol@emcins.com for questions about establishing a fleet safety program for your clients.