Contact us
Need help? We’re here for you! Whether you have questions or need personalized assistance, your local EMC office is ready to support you. Get in touch today with your question or inquiry.
EMC Office locations:
Find your local EMC office by selecting your state below:
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Report a claim
As a mutual company, we’re focused on serving others and improving lives. So, we take pride in our reputation for handling claims with responsiveness, empathy, and fairness. We’re always ready to step up and be there for you when you need us the most.
Our approach to claims handling is simple:
- Investigate every claim
- Explain what’s covered and what isn’t
- Pay the claims we owe as quickly as possible
Plus, we offer value-added services such as medical management, physical damage appraisals, and subrogation recovery.
Report a claim
Manage your policy
We invest in data and technology to make your insurance experience faster, simpler, and easier. If you need a quick answer, EMC’s Policyholder Access has you covered:
- View policy, billing, and claims information
- Manage billing and payment preferences
- Sign up to go paperless (policy documents and/or billing)
- Report and monitor claims
- Access loss control resources
- Find your agent’s contact information
Make a payment
Pay your bill quickly and securely using the method that works best for you. To make a payment by phone, call 1-877-535-1266; our automated system is available anytime, anywhere.
We accept a variety of payment options, including credit cards (Visa®, MasterCard®, Discover®, American Express®), debit cards, and checking accounts. All you need is your EMC account number and the ZIP code from your billing statement.
A convenience fee may apply for payments made by debit or credit card.
If you’d like to explore more ways to pay, you can view all payment options here.
